Return & Exchange

Our Returns policy 

We hope you enjoy our product. Currently we do not accept refund or exchange. All sales are final. We only exchange or refund, if the product is defect or damage due to shipping. We reserve the right to refuse an exchange if the product is non-resalable condition. Please simply send us your return request at order@thebeginofficial.com. We would be happy to help you and assist you with the process. We will do anything to make this process less hassle for you. 

What if the product is a defect?

We are truly sorry that you have received a defective product. It happens in a rare occasions. if the product is faulty, please send us an email at order@thebeginofficial.com with the precise picture of fault. In case you have to send the product back to us, the postage fee will be reimbursed.